Our Services
We attend to detail. A welcoming smile, a vase of flowers on the table, neat & hygienic ambience, the small stitch in place – these are the linings that make a difference, Every customer is an individual and service means taking your needs fully into account. We want to spread our wings and provide an expanded range of services. For you, that will mean greater freedom to focus on your core business. Whether we serve high nutrition industrial meals, train catering staff, provide gourmet meals, or take care of clients reception desk – WE ALLWAYS PUT YOU, THE CLIENT, FIRST.
PROGRESS
A successful team is a team with clear objectives. We will expand our business by developing superior food and management services. By sticking to our core competencies, all our actions, at all times, will be to strengthen our position in the marketplace. This way, we will achieve High quality results. As an organization we have an unwavering commitment to quality, quantity, performance and innovation.
CLIENT ORIENTED CULTURE
Client – Oriented Culture means constantly improving the quality of service, optimizing for return business and permanently seeking new clients in new markets.
THE IMPORTANCE OF EMPLOYEES
In order to progress MARVEL HOSPITALITY SERVICES PVT. LTD, always seeks to recruit the best people. Furthermore, we impose trust in our employees by showing confidence in them and delegating responsibility at the earliest opportunity. Autonomy and decentralization of responsibility are prime elements of Development. MARVEL HOSPITALITY SERVICES nurtures entrepreneurs who contribute whole heartedly to achieve remarkable results, which the group want and expects to benefit from.
Our personnel are treated as shareholders of the company. This provides the motivation and drive for Increased quality and profitability. We are committed to staff development and training, encourage Personnel to share their ideas and opinions so that they have a real and ongoing contribution to make each operation a grand success.
HIGH STANDARDS
Our policy of providing you with cost – conscious, price – sensitive service stresses value for money Whilst providing high quality menus with lots of variety, fresh fruit and vegetables and catering to all Tastes, managed by staff that is personable, efficient and capable. Our aim is to provide a service that not only educates and nourishes, but also encourages personnel to “eat in” rather than “out” using lots of fresh fruit and vegetable, lots of variety and interesting food by making healthier alternatives available, and by discouraging the use of “cyclic” menus.
OUR FOCUS
Our focus is to exceed the client’s expectations. To achieve this, we will concentrate on responsibility growth in sales and earnings of our organizations as a community that includes our clients and our employees. Where to other companies your business may be a figure on a balance sheet, to us it is a relationship built on trust developed through mutual respect. We have the freedom to respond to our clients as soon as possible because we don’t have bureaucracy, or a parent company t OK everything.
SATISFYING EVERY EXPECTATION
MARVEL HOSPITALITY SERVICES pays close attention to customers ‘tastes and expectations’. Our team members are empowered self-starters, who are encouraged to act quickly in all situations. We believe that creating a convivial environment is an integral part of every thing we do, since all of our business is based on warm, friendly service. Team members are open and attentive, with warm welcome and ready smile that makes clients happy and customers feel good. This is why our recruitment policy places equal importance on social skills and professional expertise.
Our core business is to provide contract food and services for Business, Industry, Healthcare and Educational Institutions. We are also trying to expand our offerings to integrated support services and Facilities management. This follows an accelerating trend amongst organizations to out source not only Food, but also the complete range of their site maintenance and general services. Overall, we stress on personalized service. It succeeds by bringing together convivial atmosphere and outstanding service, by its combined investment power, by its unique attitude to the client – contractor relationship, and by its determination to deliver best quality and value.